U-report is a free SMS social monitoring tool for community participation, designed to address issues that the population cares about. SMS polls and alerts are sent out to U-reporters and real-time response information is collected. Results and ideas are shared back with the community. Issues polled include among others health, education, water, sanitation and hygiene, youth unemployment, HIV/AIDS, disease outbreaks; social welfare sectors. Data received can be disaggregated by age, gender, States, LGAs, Wards and settlements in real time. Registration is voluntary with SMS free to the users across all networks.
U-Report is an innovation based, a user-centered social monitoring tool based on simple Short Message Service (SMS) messages (poll questions, results, and sharing of useful information) designed to strengthen community-led development, citizen engagement and positive change.
U-Report relies on volunteer community members serving as U-Reporters on a free entry, free exit basis to provide information on issues in their communities. U-report allows citizens to speak-out on what is happening in their communities, provides a forum to amplify their voices through local and national media, sends alerts to key stakeholders about the issues their constituents are facing, and feeds back useful information to the U-reporters, so they are empowered to work for change and improvements in their localities themselves.